Error Creating a New User [SOLVED]

[HarryHUK (Matthew Harrison)]

Brief description of the problem

I was trying to create a new user

Detailed step by step instructions to reproduce the problem

Create A New User.
Filled in

• User Name
• Password
• repeat Password
• chose admin group
• email
  Submit

Could it be related to my update problems yesterday?

Web-UI screenshot

Error Traceback provided on the Web-UI

Traceback (most recent call last): File "/opt/rockstor/src/rockstor/rest_framework_custom/generic_view.py", line 41, in _handle_exception yield File "/opt/rockstor/src/rockstor/storageadmin/views/user.py", line 169, in post smbpasswd(invar['username'], invar['password']) File "/opt/rockstor/src/rockstor/system/users.py", line 159, in smbpasswd raise CommandException(cmd, out, err, rc) CommandException: Error running a command. cmd = /usr/bin/smbpasswd -s -a backup. rc = 127. stdout = . stderr = /usr/bin/smbpasswd: error while loading shared libraries: libwbclient.so.0: cannot open shared object file: No such file or directory

[HarryHUK (Matthew Harrison)]

It appears the user was successfully created… (at least that’s what it says when I try to click Submit again)

[phillxnet (Philip Guyton)]

@HarryHUK Hello again. Re:

@HarryHUK

Could it be related to my update problems yesterday?

Quite possibly. We have seen a good few reports of a failed samba update on the CentOS side and:

@HarryHUK

error while loading shared libraries: libwbclient.so.0: cannot open shared object file: No such file or directory

looks related.

Take a look at for example:

Failed to start samba after update

Brief description of the problem Samba is not starting after update. Detailed step by step instructions to reproduce the problem I tried to update Rockstor via web-ui I turned off the computer while the update was installing by error. I deleted the malfunctioning kernel and updated via the shell (from the computer monitor) Now samba fails to start Web-UI screenshot [Immagine] Error Traceback provided on the Web-UI Traceback (most recent call last): File "/opt/rockstor/src…

and it’s links. There are other such reports on the forum under “samba failed” search or the like.

Once that is sorted, likely via a re-install of a samba lib as the upstream samba libraries during what is now a fairly massive update from our very old 3.9.1 iso, you should be sorted.

Another such thread is the following:

Samba fails to start on fresh install 3.9.1-16

Hello everyone. I found Rockstor today and I’ve been testing it out, so far I’m really liking it! I tested it using 3.9.1-0 initially, then after i decided to start over, reinstalled it and decided to give the updates a go. It updated the system to version 3.9.1-16. Everything seems to be working except Samba: I did no configurations on rockstor at all before upgrading, samba just fails to start. I tried checking the journal logs, but i couldn’t find the issue by myself. Could you help me ou…

Hope that helps.

[HarryHUK (Matthew Harrison)]

Thanks @phillxnet .

After fighting to fix broken packages for a bit, I gave up and re-installed 3.9.1 from scratch.
Importing the data disks was easy.

Then I did a yum update (from ssh from laptop, rather than web-UI System Shell this time)
A couple of reboots and a system update from the web-UI (rockstor itself hadn’t updated)
I was up to rockstor 3.9.2 on 4.12 kernel.

Adding users was a lot better then!