Broken web GUI on the Rockons

noorbertt · March 20, 2019, 3:27pm

Hello,

I was try to open a support ticket , but the https://support.rockstor.com/open.php website is down.

In the /home#rockons site I was going to stop the Duplicati docker and its does not happend, after that I swiched off the rockons service and back and I got this error. (I have reboot and shutdown the system couple times too.)

Howewer my all docker app is running just fine and the duplicati is too.

After a couple h try I deleted the duplicati docker with “docker container rm” and the Duplicaty docker is gone but I still getting this webgui error:

log: 20/Mar/2019 15:53:12] ERROR [storageadmin.util:44] Exception: Docker service is - Pastebin.com

Any help would be nice

vesper1978 · March 20, 2019, 4:27pm

Hi @noorbertt,

Looks like you’re having the same issue as here: https://github.com/rockstor/rockstor-core/issues/1963

noorbertt · March 20, 2019, 4:46pm

Hi,

Yes I found this topics and I belived this is a same but when I tried /opt/rockstor/bin/delete-rockon docker2-canary or ID its nothing happend, always said does not exist and after that I deleted the container with docker container rm command.

Flox · March 20, 2019, 4:51pm

This script needs to be used using the Rock-on name, not the container name. In the case of Duplicati, it would thus be: Duplicati2-canary (case-sensitive as well).

A typical output would be:

Rock-On(Duplicati2-canary) metadata in the db is deleted

noorbertt · March 20, 2019, 5:28pm

Hi Flox,
its happened, I got a right output. but the webui is still broken

Flox · March 20, 2019, 6:05pm

In this case, you will probably need to manually clear the failed tasks from the database as @magicalyak described in the Github issue that @vesper1978 linked.
@magicalyak, would you be able to share the steps you followed in your issue below?

github.com/rockstor/rockstor-core

Rockon Storageadmin view issue

opened 05:30PM - 13 Sep 18 UTC

magicalyak

Rockon issue (new rockon created) Looks like a task is stuck in the storageadmi…n table? ``` Traceback (most recent call last): File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 68, in run_for_one self.accept(listener) File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 27, in accept client, addr = listener.accept() File "/usr/lib64/python2.7/socket.py", line 202, in accept sock, addr = self._sock.accept() error: [Errno 11] Resource temporarily unavailable ``` ![image](https://user-images.githubusercontent.com/6165889/45504866-0ba2ef80-b759-11e8-8f00-0ad1fe4cdddd.png) ``` [root@rocky log]# tailf /opt/rockstor/var/log/rockstor.log [13/Sep/2018 13:02:06] ERROR [storageadmin.util:44] Exception: Found a failed Task (62fa15c8-427d-4137-a4b9-8910c92f7fe0) in the future of a pending Task (dd372af2-dbdf-45e1-b8da-b79028a96455). Traceback (most recent call last): File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 68, in run_for_one self.accept(listener) File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 27, in accept client, addr = listener.accept() File "/usr/lib64/python2.7/socket.py", line 202, in accept sock, addr = self._sock.accept() error: [Errno 11] Resource temporarily unavailable [13/Sep/2018 13:04:02] ERROR [system.osi:119] non-zero code(1) returned by command: ['/sbin/btrfs', 'qgroup', 'show', '/mnt2/rockstor_rockstor/root00']. output: [''] error: ["ERROR: can't list qgroups: quotas not enabled", ''] [13/Sep/2018 13:04:14] ERROR [system.osi:119] non-zero code(1) returned by command: ['/sbin/btrfs', 'qgroup', 'show', '/mnt2/rockstor_rockstor/root00']. output: [''] error: ["ERROR: can't list qgroups: quotas not enabled", ''] [13/Sep/2018 13:04:18] ERROR [storageadmin.util:44] Exception: Found a failed Task (62fa15c8-427d-4137-a4b9-8910c92f7fe0) in the future of a pending Task (dd372af2-dbdf-45e1-b8da-b79028a96455). Traceback (most recent call last): File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 68, in run_for_one self.accept(listener) File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 27, in accept client, addr = listener.accept() File "/usr/lib64/python2.7/socket.py", line 202, in accept sock, addr = self._sock.accept() error: [Errno 11] Resource temporarily unavailable [13/Sep/2018 13:04:21] ERROR [storageadmin.util:44] Exception: Found a failed Task (62fa15c8-427d-4137-a4b9-8910c92f7fe0) in the future of a pending Task (dd372af2-dbdf-45e1-b8da-b79028a96455). Traceback (most recent call last): File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 68, in run_for_one self.accept(listener) File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 27, in accept client, addr = listener.accept() File "/usr/lib64/python2.7/socket.py", line 202, in accept sock, addr = self._sock.accept() error: [Errno 11] Resource temporarily unavailable [13/Sep/2018 13:04:28] ERROR [system.osi:119] non-zero code(1) returned by command: ['/sbin/btrfs', 'qgroup', 'show', '/mnt2/rockstor_rockstor/root00']. output: [''] error: ["ERROR: can't list qgroups: quotas not enabled", ''] [13/Sep/2018 13:04:58] ERROR [system.osi:119] non-zero code(1) returned by command: ['/sbin/btrfs', 'qgroup', 'show', '/mnt2/rockstor_rockstor/root00']. output: [''] error: ["ERROR: can't list qgroups: quotas not enabled", ''] [13/Sep/2018 13:05:14] ERROR [storageadmin.util:44] Exception: Found a failed Task (62fa15c8-427d-4137-a4b9-8910c92f7fe0) in the future of a pending Task (dd372af2-dbdf-45e1-b8da-b79028a96455). Traceback (most recent call last): File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 68, in run_for_one self.accept(listener) File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 27, in accept client, addr = listener.accept() File "/usr/lib64/python2.7/socket.py", line 202, in accept sock, addr = self._sock.accept() error: [Errno 11] Resource temporarily unavailable [13/Sep/2018 13:05:17] ERROR [storageadmin.util:44] Exception: Found a failed Task (62fa15c8-427d-4137-a4b9-8910c92f7fe0) in the future of a pending Task (dd372af2-dbdf-45e1-b8da-b79028a96455). Traceback (most recent call last): File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 68, in run_for_one self.accept(listener) File "/opt/rockstor/eggs/gunicorn-19.7.1-py2.7.egg/gunicorn/workers/sync.py", line 27, in accept client, addr = listener.accept() File "/usr/lib64/python2.7/socket.py", line 202, in accept sock, addr = self._sock.accept() error: [Errno 11] Resource temporarily unavailable ```

magicalyak · March 20, 2019, 10:52pm

It’s not for the feint of heart and would definitely risk breaking the system so it can’t be recovered. So I want to caution
IF YOU DON’T 100% UNDERSTAND THIS DON’T DO THIS

I installed pgadmin4 for a GUI to the postgresql
I allowed access by modifying the pg_hba.conf to allow all access
I ran SELECTs and UPDATEs to change the status and remove the rockon in question

It will vary based on your approach but I don’t feel comfortable detailing all the steps because I know someone will just rush to do it and break their system.

magicalyak · March 20, 2019, 10:53pm

Also it would be safer and easier to remove the rock-ons share, make a new one and do it over again.