Cannot connect to SMB share

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Hello, brand new Rockstor user

For reference I’m running Rockstor v. 5.0.9.0

I’ve followed along through the documentation and have been able to create shares, download rock-ons, had no issue with creating pools. The problem is that I cannot access my created shares from my W11 system. I’ve scoured through the forums and the university of youtube but I can’t seem to find a solution.

Things I’ve tried include:
I’ve checked that SMB is enabled in windows features (it is, not 1.0)
I’ve tried using the web service discovery rock-on, this allows me to see the server but not access it.
I’ve rebooted my system and Rockstor
I’ve deleted and recreated the share several times.
I seem to have hit a wall for the moment.

Can anyone point me to a solution for this? Or at least give me a few new things to try. I like how this works far better than Truenas Scale, which had it’s own set of problems.

2

Hi @eldaktor,

Welcome to the community!

I know Windows is not helpful with giving useful error messages but could you let us know at which step of the how-to (linked below) we have in our documentation you are hitting a wall?
https://rockstor.com/docs/interface/storage/file_sharing/samba_ops.html#how-to-access-a-samba-export

I’m hoping we might be able to pinpoint a bit more where the problem lies here.

Hope this helps,

2 Likes
3

First, Thank you!

I actually started with that documentation and I’ve followed it a few times.

I’ve got a screenshot showing what I’ve done so far, I feel like this is probably something silly that I’m missing

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22403×1589 152 KB

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Hi there.
After creating the samba share and when you can see it (via the wsdd rock-on), what happens during the attempt to logon. Does it ask for credentials and then doesn’t connect, or attempts to connect and fails right away?
Finally, is there a difference whether you’re using the IP address directly vs. the host name (when wsdd is enabled)?

1 Like
5

It attempts to connect then throws this error

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I’ve tried both the ip and interacting with the host

6

I assume, under “see details” there’s no further relevant information?

Could it be that your firewall or windows network settings prevent you from connecting (if it’s set to “public” or “untrusted”)?

Also, if you check windows credentials, could it have a different set of user credentials for that IP/server name already populated that’s different from the Rockstor users you have set up?

Finally, I assume you’re trying to get to the samba share directly from Explorer using \\server? If you try to map a network drive instead and use the “login with other credentials” option, do you run into the same issue?

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It says that the network path is not found. I can, however, ping the server

I was able to get truenas scale samba share working with minimal effort, so I’m fairly certain my firewall settings and network settings are bueno, but I can check them just in case.

I’m going to have multiple users connecting to this share (it’s for dumping media) which is why I want it set for guest access. I don’t want to deal with managing log in information

I will try to map the drive now and see how that goes

2 Likes
8

Just found a stack overflow post that seems to describe an issue similar to yours: How to Make Samba List All Shares Without Authentication - Server Fault

That, in turn, points to a Microsoft ticket with more details: Enable insecure guest logons in SMB2 and SMB3 for Windows client and Windows Server | Microsoft Learn

Would that fit your case?

3 Likes
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I followed along and made sure it was enabled, turns out it wasn’t even configured. I enabled it anyways just to be sure. Still no joy.

Also, mapping the network drive didn’t work either.

I’m beginning to think I’m just out of luck here.

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When you open your “Credential Manager” do you have anything associated with the server (IP or name)?

1 Like