Error Rock-ons Dont work

Support
6

Hello, tried the UYUM update which prompted to allow 3 certs from CentOS (x2) and one from what appeared to be rockstor. I assumed this is what you anticipated. After update the error remains. It seems more to do with the redirect than the certs?

Traceback (most recent call last):

  • File “/opt/rockstor/src/rockstor/rest_framework_custom/generic_view.py”, line 41, in _handle_exception*
  • yield*
  • File “/opt/rockstor/src/rockstor/storageadmin/views/rockon.py”, line 395, in _get_available*
  • response = requests.get(remote_root, timeout=10)*
  • File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 55, in get*
  • return request(‘get’, url, *kwargs)
  • File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 44, in request*
  • return session.request(method=method, url=url, *kwargs)
  • File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 289, in request*
  • history = [r for r in gen] if allow_redirects else []*
  • File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 133, in resolve_redirects*
  • proxies=proxies*
  • File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 279, in request*
  • resp = self.send(prep, stream=stream, timeout=timeout, verify=verify, cert=cert, proxies=proxies)*
  • File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 374, in send*
  • r = adapter.send(request, *kwargs)
  • File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/adapters.py”, line 213, in send*
  • raise SSLError(e)*
    SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)

Alternately, couldn’t the JSON file be placed on the server so the app doesn’t have to retrieve it? Once the list has been retrieved and unless Rockstor updates the Rock-On repo it should be static, correct?

We had a product that performed FLAWLESSLY up until about 3 to 4 weeks ago. I see Rockstor stopped Incident Based Support for Rockstor 3 on the commercial side. What are we to do, we cant even pay you to fix this :frowning:

Thanks!