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About the Support category
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1
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1409
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January 7, 2018
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Cannot figure out how to restore snapshot
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3
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28
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September 4, 2026
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Adding a new drive to the pool, the pool is now read-only.
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6
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85
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August 8, 2026
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(Error while processing Rock-on profile at (https://rockstor.com/rockons/jenkins.json).). Lower level exception: (HTTPSConnectionPool(host='rockstor.com', port=443): Read timed out. (read timeout=5))
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7
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84
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July 26, 2026
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Recent reinstall due to error, now I can't access the same drives that I previously used due to a key contraint on storageadmin_disk_name_key
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6
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50
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July 23, 2026
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Samba Active Directory User Enumeration Fails
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16
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297
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July 21, 2026
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Error activating AD
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2
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231
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June 6, 2026
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Unable to remove YouTrack Official and shows like an Installation spinning wheel when I'm in Rock-ons
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7
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97
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March 3, 2026
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Rock-on Upgrade - Plex upgrade
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1
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64
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February 15, 2026
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Unknown internal error doing a POST to /api/shares/7/acl
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18
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214
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January 20, 2026
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Problem replacing a damaged disk
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30
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13309
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December 15, 2025
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Problems with NUT
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3
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132
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December 2, 2025
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Failed and removed disk not shown in pool, cannot be removed
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13
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333
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November 17, 2025
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Disk id (122) does not exist.
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2
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105
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November 2, 2025
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Unknown internal error doing a GET to /api/disks?page=1&format=json&page_size=32000&count=
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2
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79
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October 29, 2025
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{'host_str': ['Invalid host string: 192.168.1.0/24']}
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6
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173
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October 24, 2025
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Bad disk on raid 1 setup
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3
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143
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October 21, 2025
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Unknown internal error doing a POST to /api/sm/services/rockstor-bootstrap/start
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1
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73
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October 19, 2025
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Share (Backups) is owned by root. It cannot be exported via SFTP with root ownership
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4
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83
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October 10, 2025
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[MY FAULT][SOLVED] After reinstall "There are no Rock-ons installed currently"
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3
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112
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September 29, 2025
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'NetworkConnection' instance needs to have a primary key value before this relationship can be used.
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1
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110
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September 11, 2025
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Pool doesn't mount (raid 1) - can't add new disk to pool
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9
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205
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August 28, 2025
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Failed to configure Rockstor service. Try again. Exception: get() returned more than one NetworkConnection -- it returned 2!
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10
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310
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August 18, 2025
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'NoneType' object has no attribute 'end'
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1
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73
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August 6, 2025
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Unable to access Web UI
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2
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179
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July 16, 2025
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Unknown internal error doing a GET to /api/config-backup
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14
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603
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July 13, 2025
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Unknown internal error doing a GET to /api/config-backup?page=1&format=json&page_size=32000&count=
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1
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62
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July 12, 2025
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Unknown internal error doing a GET to /api/rockons?page=1&format=json&page_size=32000&count=83
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11
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197
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July 9, 2025
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[Errno 2] No such file or directory: '/mnt3/ob10ef/usr/lib64/zlib-ng-compat/libz.so.1'
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3
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99
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July 8, 2025
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Insert or update on table "storageadmin_networkdevice" violates foreign key constraint "storageadmin_network_connection_id_6a520cbf_fk_storagead"DETAIL: Key (connection_id)=(39) is not present in table "storageadmin_networkconnection"
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1
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76
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July 8, 2025
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