Error while processing remote metastore at http:/ Lower level exception: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)

can’t using Rock-ons. ( for plex install )

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Brief description of the problem

I want DLNA Server on RockStore.

Detailed step by step instructions to reproduce the problem

error on “UPDATE” button click. in Rocks-ons

Web-UI screenshot

Error Traceback provided on the Web-UI

Traceback (most recent call last): File "/opt/rockstor/src/rockstor/rest_framework_custom/", line 41, in _handle_exception yield File "/opt/rockstor/src/rockstor/storageadmin/views/", line 395, in _get_available response = requests.get(remote_root, timeout=10) File "/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/", line 55, in get return request('get', url, **kwargs) File "/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/", line 44, in request return session.request(method=method, url=url, **kwargs) File "/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/", line 289, in request history = [r for r in gen] if allow_redirects else [] File "/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/", line 133, in resolve_redirects proxies=proxies File "/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/", line 279, in request resp = self.send(prep, stream=stream, timeout=timeout, verify=verify, cert=cert, proxies=proxies) File "/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/", line 374, in send r = adapter.send(request, **kwargs) File "/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/", line 213, in send raise SSLError(e) SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)

@oldbell Hello gain.

This looks like a really old issue we had when we were based on CentOS. We use certificates from our base OS. What version of Rockstor are you experiencing this with. We are now “Built on openSUSE” and left this issue behind long ago now.

Our new installers are available here:
With the preferred option being listed higher up.

See our howto on moving from a CentOS based install to our “Built on openSUSE” variants here:

Hope that helps.

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