Mount: /media: unknown filesystem type 'ntfs' (hint: possibly blacklisted, see mount(8))

I am trying to mount an external harddrive, and I am getting the above error.
This is one of those drives from Best Buy, make WD EasyStore 5TB.

Which version of Rockstor are you running? I’m on v4.1, which is built on Suse Leap. The old version may not or may not have ntfs support built in (my reading indicates that CentOS 7 did not have ntfs support enabled out-of-the-box). My external drive is working with this line in /etc/fstab:

LABEL=WD2TbExt /mnt/WD2TbExt ntfs auto 0 0

You’ll need to set the LABEL= parameter to match your volume label. and the next parameter to match your mount point.

Remember that it won’t appear in the Rockstor UI as it is not a btrfs volume.


Here is my system version.

System is running Rockstor version: 4.1.0-0

I am using sudo mount, command line interface. I ssh into to RockStor server. I set up raid 10 using 36TB memory. I didn’t set the label. Let me try with the label option. Thank you for your response and I appreciate it.


RiversideNas:/dev # cat /etc/fstab
LABEL=SWAP swap swap defaults 0 0
LABEL=ROOT / btrfs noatime 0 0
LABEL=ROOT /.snapshots btrfs noatime,subvol=@/.snapshots 0 0
LABEL=ROOT /home btrfs noatime,subvol=@/home 0 0
LABEL=ROOT /opt btrfs noatime,subvol=@/opt 0 0
LABEL=ROOT /root btrfs noatime,subvol=@/root 0 0
LABEL=ROOT /srv btrfs noatime,subvol=@/srv 0 0
LABEL=ROOT /tmp btrfs noatime,subvol=@/tmp 0 0
LABEL=ROOT /var btrfs noatime,subvol=@/var 0 0
LABEL=EFI /boot/efi vfat defaults 0 0
LABEL=ROOT /usr/local btrfs noatime,subvol=@/usr/local 0 0
LABEL=ROOT /boot/grub2/i386-pc btrfs noatime,subvol=@/boot/grub2/i386-pc 0 0
LABEL=ROOT /boot/grub2/x86_64-efi btrfs noatime,subvol=@/boot/grub2/x86_64-efi 0 0
LABEL=easystore /dev/sdg1 ntfs auto 0 0

RiversideNas:/dev # ls -ltr /dev/disk/by-label/easystore
lrwxrwxrwx 1 root root 10 Mar 17 17:07 /dev/disk/by-label/easystore -> …/…/sdg1

RiversideNas:/dev # ls -ltr /dev/sdg1
brw-rw---- 1 root disk 8, 97 Mar 17 17:07 /dev/sdg1

RiversideNas:/dev # mount -av
swap : ignored
/ : ignored
/.snapshots : already mounted
/home : already mounted
/opt : already mounted
/root : already mounted
/srv : already mounted
/tmp : already mounted
/var : already mounted
/boot/efi : already mounted
/usr/local : already mounted
/boot/grub2/i386-pc : already mounted
/boot/grub2/x86_64-efi : already mounted
mount: /dev/sdg1: unknown filesystem type ‘ntfs’ (hint: possibly blacklisted, see mount(8)).

RiversideNas:/dev # file /dev/sdg1
/dev/sdg1: block special (8/97)

RiversideNas:/dev # file /dev/disk/by-label/
easystore EFI NasHome ROOT SWAP

RiversideNas:/dev # file /dev/disk/by-label/easystore
/dev/disk/by-label/easystore: symbolic link to …/…/sdg1

What am i doing wrong here?

I just needed to install a package. Then everything worked like a charm. Thank you Bill for give me the direction to look into this issue.

zypper install -y ntfs-3g

RiversideNas:/mnt2 # mount -av
swap : ignored
/ : ignored
/.snapshots : already mounted
/home : already mounted
/opt : already mounted
/root : already mounted
/srv : already mounted
/tmp : already mounted
/var : already mounted
/boot/efi : already mounted
/usr/local : already mounted
/boot/grub2/i386-pc : already mounted
/boot/grub2/x86_64-efi : already mounted
/dev/sdg : successfully mounted


@Flox @avan @wdc @Hooverdan @GeoffA

Maybe we should be including this package by default in our installer? I’m assuming it’s available in our regular repositories. I’ve got a list of smaller nice-to-have additional programs lined up in the following installer issue.

I’m super keen to keep things as small as possible but it’s not that uncommon for folks to want to import from ntfs. And if this package isn’t too large it may be worth it’s weight to ease the way for folks wanting to do this.

From a quick look it’s not tiny but it’s not MB’s either, plus it’s from one of our included repositories.

zypper info ntfs-3g
Loading repository data...
Reading installed packages...

Information for package ntfs-3g:
Repository     : Update repository with updates from SUSE Linux Enterprise 15
Name           : ntfs-3g
Version        : 2021.8.22-3.8.1
Arch           : x86_64
Vendor         : SUSE LLC <>
Installed Size : 306.8 KiB
Installed      : Yes
Status         : up-to-date
Source package : ntfs-3g_ntfsprogs-2021.8.22-3.8.1.src
Summary        : NTFS Support in Userspace
Description    : 
    NTFS-3G allows for read/write access to NTFS partitions which can be
    shared with Windows XP, Windows Server 2003, Windows 2000, Windows
    Vista and Windows Seven.

I had thought this type of file system access was already in-kernel actually. Maybe we get this in Leap 15.4.

Your thoughts folks.


I think the quick win this would give is large compared to the relatively small installed size of the ntfs package. If it was some obscure fs then I might be of a different opinion, but ntfs is probably one of the most common ones out there and anything that opens doors for potential users to use Rockstor has to be a good thing.

A dummy ‘zypper in ntfs-3g’ tells me it needs to install 4 packages in total, with a download of 1.1MB and installed usage of 4.1MB. That’s hardly a biggie re usage.

I vote ‘Yes’ to including this functionality.


I second that. Seems like a good addition, along with the other tools @phillxnet put on his list.

The future nice-to-have would of course be to expose the ntfs mounting option in the WebUI somehow, so it doesn’t have to be down at the command line, but that’s for another day and probably goes back to the conversation that we had in another thread about a file manager coming as part of Rockstor to actively manage on the server vs. it being an appliance strictly for serving up data …


I guess, when looking at this post by one of their Global Moderators it seems it’s only “standard” in the kernel:stable:backport on Leap 15.3:


OK, so I’ve now added ntfs-3g to the list in that issue. Hopefully we can then remove it come Leap 15.4 as I’m assuming that would be a far better option once it’s available. Of course it may not even appear in 15.4, as it’s already at beta but we will have to see.

@Flox if you disagree then we can re-consider adding ntfs-3g in that issue, I don’t feel particularly strongly myself as those who can manually mount can often find their way to the package requirement as is the case with @avan in this thread. But smoother rides are nicer and as @Hooverdan indicated it’s only 4 MB so that’s got to be worth the removing of bumps along the way for those wanting to import from external USB drives for instance. Plus we have had a number of folks here on the forum asking how to do this same type of data import. So dropping a ‘step’ along the way would be nice.

The issue I created did originally have in mind very small programs but no-worries.


Thanks for looking that up. Much appreciated. We will have to keep an eye on the Leap 15.4 state regarding this.

Thanks folks.