New Install, no WebUI?

Hi,

Thanks for taking the time to help, i’ve tried browsing the fourms with no luck on how to fix this.

It’s a completely fresh install, using a machine that I have used in the past without any issues.
installed it using 3.9.0, nothing fancy, installed from ISO, auto partition.
When it reboots and goes to login screen, it displays the address but when i point my browser to it, no luck, refused connection etc etc.

tried running systemctl status -l rockstor-pre rockstor rockstor-bootstrap
and get this output

rockstor-pre.service - Tasks required prior to starting Rockstor
Loaded: loaded (/etc/systemd/system/rockstor-pre.service; enabled; vendor preset: disabled)
Active: active (exited) since Sat 2017-04-29 13:29:45 PDT; 8min ago
Main PID: 12704 (code=exited, status=0/SUCCESS)
CGroup: /system.slice/rockstor-pre.service

Apr 29 13:29:40 Rockstor initrock[12704]: 2017-04-29 13:29:40,930: Updating sshd_config
Apr 29 13:29:40 Rockstor initrock[12704]: 2017-04-29 13:29:40,938: sshd_config already has the updates. Leaving it unchanged.
Apr 29 13:29:40 Rockstor initrock[12704]: 2017-04-29 13:29:40,939: Running prepdb…
Apr 29 13:29:43 Rockstor initrock[12704]: 2017-04-29 13:29:43,701: stopping firewalld…
Apr 29 13:29:43 Rockstor initrock[12704]: 2017-04-29 13:29:43,910: firewalld stopped and disabled
Apr 29 13:29:45 Rockstor initrock[12704]: 2017-04-29 13:29:45,023: rockstor service looks correct. Not updating.
Apr 29 13:29:45 Rockstor initrock[12704]: 2017-04-29 13:29:45,024: rockstor-bootstrap.service looks correct. Not updating.
Apr 29 13:29:45 Rockstor initrock[12704]: default_if = enp3s0
Apr 29 13:29:45 Rockstor initrock[12704]: ipaddr = 192.168.50.97
Apr 29 13:29:45 Rockstor systemd[1]: Started Tasks required prior to starting Rockstor.

● rockstor.service - RockStor startup script
Loaded: loaded (/etc/systemd/system/rockstor.service; enabled; vendor preset: enabled)
Active: active (running) since Sat 2017-04-29 13:29:45 PDT; 8min ago
Main PID: 12773 (supervisord)
CGroup: /system.slice/rockstor.service
├─12773 /usr/bin/python /opt/rockstor/bin/supervisord -c /opt/rockstor/etc/supervisord.conf
├─12785 nginx: master process /usr/sbin/nginx -c /opt/rockstor/etc/nginx/nginx.con
├─12786 /usr/bin/python /opt/rockstor/bin/gunicorn --bind=127.0.0.1:8000 --pid=/run/gunicorn.pid --workers=2 --log-file=/opt/rockstor/var/log/gunicorn.log --pythonpath=/opt/rockstor/src/rockstor --settings=settings --timeout=120 --graceful-timeout=120 wsgi:application
├─12787 /usr/bin/python /opt/rockstor/bin/data-collector
├─12788 /usr/bin/python2.7 /opt/rockstor/bin/django ztaskd --noreload --replayfailed -f /opt/rockstor/var/log/ztask.log
├─12789 nginx: worker process
├─12790 nginx: worker process
├─12806 /usr/bin/python /opt/rockstor/bin/gunicorn --bind=127.0.0.1:8000 --pid=/run/gunicorn.pid --workers=2 --log-file=/opt/rockstor/var/log/gunicorn.log --pythonpath=/opt/rockstor/src/rockstor --settings=settings --timeout=120 --graceful-timeout=120 wsgi:application
└─12807 /usr/bin/python /opt/rockstor/bin/gunicorn --bind=127.0.0.1:8000 --pid=/run/gunicorn.pid --workers=2 --log-file=/opt/rockstor/var/log/gunicorn.log --pythonpath=/opt/rockstor/src/rockstor --settings=settings --timeout=120 --graceful-timeout=120 wsgi:application

Apr 29 13:29:46 Rockstor supervisord[12773]: 2017-04-29 13:29:46,148 CRIT Server ‘unix_http_server’ running without any HTTP authentication checking
Apr 29 13:29:46 Rockstor supervisord[12773]: 2017-04-29 13:29:46,148 INFO supervisord started with pid 12773
Apr 29 13:29:47 Rockstor supervisord[12773]: 2017-04-29 13:29:47,157 INFO spawned: ‘nginx’ with pid 12785
Apr 29 13:29:47 Rockstor supervisord[12773]: 2017-04-29 13:29:47,167 INFO spawned: ‘gunicorn’ with pid 12786
Apr 29 13:29:47 Rockstor supervisord[12773]: 2017-04-29 13:29:47,173 INFO spawned: ‘data-collector’ with pid 12787
Apr 29 13:29:47 Rockstor supervisord[12773]: 2017-04-29 13:29:47,179 INFO spawned: ‘ztask-daemon’ with pid 12788
Apr 29 13:29:49 Rockstor supervisord[12773]: 2017-04-29 13:29:49,195 INFO success: data-collector entered RUNNING state, process has stayed up for > than 2 seconds (startsecs)
Apr 29 13:29:49 Rockstor supervisord[12773]: 2017-04-29 13:29:49,195 INFO success: ztask-daemon entered RUNNING state, process has stayed up for > than 2 seconds (startsecs)
Apr 29 13:29:52 Rockstor supervisord[12773]: 2017-04-29 13:29:52,203 INFO success: nginx entered RUNNING state, process has stayed up for > than 5 seconds (startsecs)
Apr 29 13:29:52 Rockstor supervisord[12773]: 2017-04-29 13:29:52,203 INFO success: gunicorn entered RUNNING state, process has stayed up for > than 5 seconds (startsecs)

● rockstor-bootstrap.service - Rockstor bootstrapping tasks
Loaded: loaded (/etc/systemd/system/rockstor-bootstrap.service; enabled; vendor preset: disabled)
Active: active (exited) since Sat 2017-04-29 13:29:47 PDT; 8min ago
Process: 12775 ExecStart=/opt/rockstor/bin/bootstrap (code=exited, status=0/SUCCESS)
Main PID: 12775 (code=exited, status=0/SUCCESS)

Apr 29 13:29:45 Rockstor systemd[1]: Starting Rockstor bootstrapping tasks…
Apr 29 13:29:47 Rockstor bootstrap[12775]: BTRFS device scan complete
Apr 29 13:29:47 Rockstor bootstrap[12775]: Appliance is not yet setup.
Apr 29 13:29:47 Rockstor systemd[1]: Started Rockstor bootstrapping tasks.

stuck on what to do next…
going to try downgrading to 3.8.16 if nothing else works…
thanks

Silly question… but did you type in https instead of http in front of ip? I made same mistake when I first installed

2 Likes

I second the post above, I actually got stuck with this the very first time I installed Rockstor because I wasn’t typing httpS.
Otherwise, I also was too impatient the first time… after simply waiting a few minutes I was able to access the web-UI, it can take some time depending on the hardware, I suppose.
Alternatively, you could make sure the IP address displayed is correct: ifconfig.