@rockstoruser24 Hello again. I’m pretty sure that the ‘plexpass’ version entry is no longer a valid entry. I.e. from the doc you reference:-
“VERSION ie latest for latest version or a specific version if desired.”
I seem to remember that ‘plexpass’ used to be an option here but was then dropped in favour of the client just adapting it’s version according to the user credentials entered. So I would try turning this Plex Rock-on off, uninstalling it, then re-installing but use ‘latest’ in place of ‘plexpass’.
I had similar issues where I could see my existing Plex servers, but not one I had just installed as a Rockon. Logging in on port 32400 (from clicking the “Plex UI” button, wouldn’t allow me to sign directly into the plex server. I ended up doing a port forward over ssh to allow me to connect to the instance of Plex which I was then able to go into the server settings and troubleshoot remote access and NAT issues. You can give it a shot with PuTTY by connecting over ssh to your rockstor appliance. Once your connection is established open the connection settings and go to Connection > SSH > Tunnels and try something like
Source port: 9999
After you apply that you should be able to go to http://127.0.0.1:9999/web (or https, can’t remember) on your computer running putty and enter the server configuration there. This helped me to track down issues with my firewall and NAT.
@Haioken Thanks for waking up this thread:
In relation to the following:
we do have a rockstor-doc repository issue open that I think is related:
“When accessing the Plex Web UI via it’s “Plex UI” Button on the Rock-ons page it can under some circumstances fail to show the UI and only present a Plex User Sign In / Sign Up page when there exists a functional Plex server UI. The caveat being a requirement to use the Rockstor machine’s IP: …”
One can, more simply I think than setting up a port forwared, simply substitute the Rockstor ip for it’s hostname after the ‘Plex UI’ button generated URL. Bit of a pain this one but there we go. Not entirely sure if this is the same problem but it’s one I’ve come across and hence the issue’s creation.
I had actually tried this, accessing plex on http://192.168.0.7:32400/web/index.html brought me to a plex login page, and the stuck on ‘looking for servers’ with no result.
The only way I was able to do it was tunneling to access the server as localhost. (http://127.0.0.1:32400/web/index.html), at which point I was greeted with the server setup screen.
Since that was completed, and the server registered with plex.tv, the service has been working flawlessly.