Hi Philiip,
The box is a SuperMicro Storage Server with three LSI 2208 HBA’s and 72 disks. RockStor is running directly on metal so this isn’t introduced by virtualization. I’ve verified that I can query the serial numbers from the CLI without any issue.
This isn’t an issue that appears immediately either. The array had been up and working properly for a few weeks and I’ve even restarted a number of times without this issue appearing.
Unfortunately I’ve already removed RockStor from the device so I cannot provide screenshots. I’ve got an identical device that is still running Rockstor and experiencing it’s own set of issues. See :Rebalance Fails
If this same issue appears on that install I’ll post screenshots then.