Rockstor-pre.service failed

I just performed an upgrade to Rockstor 3.8.16-0 I am now getting fail to load issues
running
systemctl status -l rockstor-pre rockstor rockstor-bootstrap
● rockstor-pre.service - Tasks required prior to starting Rockstor
Loaded: loaded (/etc/systemd/system/rockstor-pre.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2016-12-14 11:29:04 PST; 3min 47s ago
Main PID: 6150 (code=exited, status=1/FAILURE)

Dec 14 11:29:04 apnas04 initrock[6150]: Traceback (most recent call last):
Dec 14 11:29:04 apnas04 initrock[6150]: File “/opt/rockstor/bin/initrock”, line 45, in
Dec 14 11:29:04 apnas04 initrock[6150]: sys.exit(scripts.initrock.main())
Dec 14 11:29:04 apnas04 initrock[6150]: File “/opt/rockstor/src/rockstor/scripts/initrock.py”, line 447, in main
Dec 14 11:29:04 apnas04 initrock[6150]: raise e
Dec 14 11:29:04 apnas04 initrock[6150]: system.exceptions.CommandException: Error running a command. cmd = [’/usr/sbin/route’]. rc = -11. stdout = [’’]. stderr = [’’]
Dec 14 11:29:04 apnas04 systemd[1]: rockstor-pre.service: main process exited, code=exited, status=1/FAILURE
Dec 14 11:29:04 apnas04 systemd[1]: Failed to start Tasks required prior to starting Rockstor.
Dec 14 11:29:04 apnas04 systemd[1]: Unit rockstor-pre.service entered failed state.
Dec 14 11:29:04 apnas04 systemd[1]: rockstor-pre.service failed.

● rockstor.service - RockStor startup script
Loaded: loaded (/etc/systemd/system/rockstor.service; enabled; vendor preset: enabled)
Active: inactive (dead)

Dec 14 11:29:04 apnas04 systemd[1]: Dependency failed for RockStor startup script.
Dec 14 11:29:04 apnas04 systemd[1]: Job rockstor.service/start failed with result ‘dependency’.

● rockstor-bootstrap.service - Rockstor bootstrapping tasks
Loaded: loaded (/etc/systemd/system/rockstor-bootstrap.service; enabled; vendor preset: disabled)
Active: inactive (dead)

Dec 14 11:29:04 apnas04 systemd[1]: Dependency failed for Rockstor bootstrapping tasks.
Dec 14 11:29:04 apnas04 systemd[1]: Job rockstor-bootstrap.service/start failed with result ‘dependency’.
systemctl status -l rockstor-pre.service

● rockstor-pre.service - Tasks required prior to starting Rockstor
Loaded: loaded (/etc/systemd/system/rockstor-pre.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2016-12-14 11:29:04 PST; 6min ago
Main PID: 6150 (code=exited, status=1/FAILURE)

Dec 14 11:29:04 apnas04 initrock[6150]: Traceback (most recent call last):
Dec 14 11:29:04 apnas04 initrock[6150]: File “/opt/rockstor/bin/initrock”, line 45, in
Dec 14 11:29:04 apnas04 initrock[6150]: sys.exit(scripts.initrock.main())
Dec 14 11:29:04 apnas04 initrock[6150]: File “/opt/rockstor/src/rockstor/scripts/initrock.py”, line 447, in main
Dec 14 11:29:04 apnas04 initrock[6150]: raise e
Dec 14 11:29:04 apnas04 initrock[6150]: system.exceptions.CommandException: Error running a command. cmd = [’/usr/sbin/route’]. rc = -11. stdout = [’’]. stderr = [’’]
Dec 14 11:29:04 apnas04 systemd[1]: rockstor-pre.service: main process exited, code=exited, status=1/FAILURE
Dec 14 11:29:04 apnas04 systemd[1]: Failed to start Tasks required prior to starting Rockstor.
Dec 14 11:29:04 apnas04 systemd[1]: Unit rockstor-pre.service entered failed state.
Dec 14 11:29:04 apnas04 systemd[1]: rockstor-pre.service failed.

Any Help Would be appreciated.

I have tried rolling back the upgrade to rockstore 3.8.14 still failing to load
Need Help

I haven’t been able to reproduce it here. I wonder if route is failing for your network configuration?

What’s the output of yum info net-tools

How was your network configuration prior to the upgrade? Were you using teaming etc…? If you could provide details, we could reproduce.