Unknown internal error doing a GET to /api/disks

1

Unknown internal error doing a GET to /api/disks?page=1&format=json&page_size=32000&count=

I get this error upon attempting to add a 24 TB disk to my system. I can’t even see the disks.

2

@benstearman welcome to the Rockstor community. Are you running the latest stable?

I assume the 24TB disk is either new or, if it was used before, it was wiped?
Finally, how do you connect the disk to your system, just directly to the motherboard using SATA, or via something like a USB connection?

1 Like
3

I have a sas3008 card in IT mode with 3 other drives that work fine until I add the straight out of the box 24 TB drive. I have SAS to SATA connectors I believe.

4

It turns out that openSUSE doesn’t detect the drive either while still detecting the other three. Maybe this isn’t really a rockstor issue. But it’s the second drive. I’ll have to try it in another machine.

1 Like
5

So, the new drive then uses the motherboard’s onboard controller? Could that be a conflict between the 2 (independent of what OS you use)? Something akin to this:

(which unfortunately does not show a solution that works but seems to point to a HW/BIOS conflict) You’ve been working with the Leap version of Rockstor, or also tried Slow Roll or Tumbleweed - I would not expect a different outcome necessarily, though.

1 Like