Unknown internal error doing a POST to /api/commands/update-check

[g6094199 (S.)]

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Brief description of the problem

After trying to load “https://ip/#version”

Detailed step by step instructions to reproduce the problem

[write here]

Web-UI screenshot

Error Traceback provided on the Web-UI

Houston, we've had a problem.

Unknown internal error doing a POST to /api/commands/update-check

[Flyer (Mirko Arena)]

Hi @g6094199,
99% your issue related to recent well know problems over connection to Rockstor repository, so don’t worry about that

Mirko

[phillxnet (Philip Guyton)]

@g6094199 Are you still experiencing this issue as I’m rather hoping that the repo issue @Flyer referenced is now sorted.

Awaiting further confirmation over at the following forum thread:

Unable to check update due to a system error: Error running a command. cmd

We’ve been having problems with the router here and not sure what the root cause is just yet. Right now things seem to be working but it’s been flaky last few days. Sorry for the trouble, but I am looking into it and may even end up replacing the router with something solid. May be pfsense? Any recommendations?

[glenngould (Roland)]

Hi, I’m running on 3.9.0-3 and if I go to the system update webUI I get the same error as stated above…no way to change the update channel or to perform any update (beside the error the page stays white)? Any idea?

Also running yum update from the terminal gives the following message

[root@rockstor ~]# [root@rockstor ~]# yum update
Existing lock /var/run/yum.pid: another copy is running as pid 21608.
Another app is currently holding the yum lock; waiting for it to exit…
The other application is: yum
Memory : 34 M RSS (419 MB VSZ)
Started: Fri Jun 16 12:51:32 2017 - 02:34 ago
State : Sleeping, pid: 21608

[norwegianwod]

I am hitting same issue on 3.9.0.10. It’s first time clicking on “update” button on HP GEN8. Tried on latest firefox and chrome with same issue.

"Houston, we’ve had a problem.

Unknown internal error doing a POST to /api/rockons/update"

[glenngould (Roland)]

@norwegianwod

can you check if you face also the very same error via the terminal using yum update?

With this blockage it sounds we can’t get any updates at all (Rockstor testing channel nor other packages)

Edit:
Now the hourly cron email service keeps posting…every hour!

/etc/cron.hourly/0yum-hourly.cron:

Updateinfo file is not valid XML: <open file '/var/cache/yum/x86_64/$releasever/epel/gen/updateinfo.xml', mode 'rt' at 0x16296f0>

@phillxnet, @Flyer, @suman any additional input we can provide in order to get this strange behaviour solved?

Thanks,
Roland

[Transcend]

I get the same error. Updateinfo file is not valid XML

[priel71 (Peter)]

Same here, although mine comes as email warnings every hour. My mailbox was close to exploding this morning

[Flox]

Same here, but it seems to be a problem on the repository side. Should be fixed soon, however, according to this:
https://www.centos.org/forums/viewtopic.php?t=63018

Postby avij » 2017/06/21 17:44:44

This is an EPEL problem, and EPEL is not managed by CentOS.

That said, there has indeed been a problem in EPEL today and fixed EPEL repository files are currently being synced to mirrors. It may take a while. yum clean all may help, and yum update may also work.

[glenngould (Roland)]

Hi @suman and @Flyer ,

with reference to your reply in the 3.9.1 development log thread, I post here my reply as it seems to fit better here.

Dev log for 3.9.1

hi @glenngould, I would kill all existing yum processes and then try a yum update. If there are errors and depending on what they are, you may have to clean local state with yum clean all and try again. I believe the epel problem no longer exists, at least I don’t see it on our machines here.

I’ve used ps -A | grep yum and kill to close all ongoing yum processes.

Then I was running yum clean all and after that yum update
Now I get the following error, no change over time
> [root@rockstor ~]# yum update

Loaded plugins: changelog, fastestmirror
http://a8c08601-fdad2a03-a3ac-4680-9b9f-c2ad1f437264:51AMIU2vgQZfkX5KhnRvpA==@updates.rockstor.com:8999/rockstor-stable/repodata/repomd.xml: [Errno 12] Timeout on http://a8c08601-fdad2a03-a3ac-4680-9b9f-c2ad1f437264:51AMIU2vgQZfkX5KhnRvpA==@updates.rockstor.com:8999/rockstor-stable/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds')
Trying other mirror.

EDIT:
I’ve tried to reboot the server…getting first the same error as stated above

Unknown internal error doing a POST to /api/commands/update-check

Hi, I’m running on 3.9.0-3 and if I go to the system update webUI I get the same error as stated above…no way to change the update channel or to perform any update (beside the error the page stays white)? Any idea? Also running yum update from the terminal gives the following message [root@rockstor ~]# [root@rockstor ~]# yum update Existing lock /var/run/yum.pid: another copy is running as pid 21608. Another app is currently holding the yum lock; waiting for it to exit… The othe…

If I kill again all yum processes and hit yum update result in the error that no mirror works

Any idea?
Thanks!