USB 3.0 card not working

I’ve got a Rockstor box with a USB 3.0 card that does not seem to work. Not sure what I can do, I’m hoping someone here can help.

Here is the relevant output from ‘lspci -v’:

01:00.0 USB controller: Renesas Technology Corp. uPD720201 USB 3.0 Host Controller (rev 03) (prog-if 30 [XHCI])
    Flags: fast devsel, IRQ 16
    Memory at fd9fe000 (64-bit, non-prefetchable) [size=8K]
    Capabilities: [50] Power Management version 3
    Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+
    Capabilities: [90] MSI-X: Enable- Count=8 Masked-
    Capabilities: [a0] Express Endpoint, MSI 00
    Capabilities: [100] Advanced Error Reporting
    Capabilities: [150] Latency Tolerance Reporting

And this is from ‘dmesg | grep xhci’:

[    1.133013] xhci_hcd 0000:01:00.0: xHCI Host Controller
[    1.133052] xhci_hcd 0000:01:00.0: new USB bus registered, assigned bus number 6
[   25.781193] xhci_hcd 0000:01:00.0: can't setup: -110
[   25.781257] xhci_hcd 0000:01:00.0: USB bus 6 deregistered
[   25.781379] xhci_hcd 0000:01:00.0: init 0000:01:00.0 fail, -110
[   25.781423] xhci_hcd: probe of 0000:01:00.0 failed with error -110

Does anyone have any advice for this situation?


I also got the same issue and still searching for the solution. What about you friend did you find out the solution about it?

I eventually did get it working, yes. It was fairly simple to do, but figuring out exactly what needed to be done was difficult. Can you provide the output of ‘lspci -v’ and ‘dmesg | grep xhci’?