(Error while processing remote metastore at (http://rockstor.com/rockons/root.json).). Lower level exception: ([SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618))

[Flox]

Hi @jmangan, and welcome back!

@phillxnet wrote a brief answer to a similar post just a few days ago so that will be your best resource:

Trying to update Rock-ons error

@deigo Welcome to the Rockstor community. Is this a Rockstor v3 variant. That now has a rather old CentOS base and we no longer release updates for it. Plus there is a known ssl issue that may well be causing your: In short this is down to out-of-date SSL certs in our CentOS base used in v3 Rockstor. @Flox has a nice explanation and work around here: However you would be far better off re-installing our v4 “Built on openSUSE” as that is what we are now working on. It’s also very nearly at…

In short, this is a bug related to the now very old age of Rockstor v3. Although the post linked does point to a workaround, it is strongly recommended to consider moving to Rockstor v4 as it includes many many improvements across the board especially on the core Btrfs stack.

Hope this helps,