Error while processing Rock-on profile at Lower level exception: HTTPConnectionPool(host

raceback (most recent call last):
File “/opt/rockstor/src/rockstor/rest_framework_custom/”, line 41, in _handle_exception
File “/opt/rockstor/src/rockstor/storageadmin/views/”, line 406, in _get_available
cur_res = requests.get(cur_meta_url, timeout=10)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/”, line 55, in get
return request(‘get’, url, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/”, line 44, in request
return session.request(method=method, url=url, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/”, line 279, in request
resp = self.send(prep, stream=stream, timeout=timeout, verify=verify, cert=cert, proxies=proxies)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/”, line 374, in send
r = adapter.send(request, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/”, line 215, in send
raise Timeout(e)
Timeout: HTTPConnectionPool(host=‘’, port=80): Request timed out. (timeout=10)

@Simone_P Welcome to the Rockstor community and thanks for reporting your findings.

From your log entry this look like a simple web time out to

Could you let us know if this is still the case. All looks ok with from where I am (UK). Or could it be that your system does not have internet access or has a router firewall constraint. The rock-on update requires internet access to update the available rock-ons.

Hope that helps and let us know how you get on.