(Error while processing Rock-on profile at (https://rockstor.com/rockons/jenkins.json).). Lower level exception: (HTTPSConnectionPool(host='rockstor.com', port=443): Read timed out. (read timeout=5)).

Support
1

[Please complete the below template with details of the problem reported on your Web-UI. Be as detailed as possible. Community members, including developers, shall try and help. Thanks for your time in reporting this issue! We recommend purchasing commercial support for expedited support directly from the developers.]

Brief description of the problem

[Trying to install Jellyfin, i go to update to search for it, and get the attached error]

Detailed step by step instructions to reproduce the problem

[write here]

Web-UI screenshot

[Drag and drop the image here]

Error Traceback provided on the Web-UI

[paste here]
2

@Spooks welcome to the Rockstor community. Could you share which version of Rockstor you’re running (and whether it’s on Leap 15.6, 16.0 or Tumbleweed, etc.)?

I suspect it’s more of an external connection issue (the server for the Rock-ons not being available, or your side having some connectivity issues). Is this consistently happening?