Brief description of the problem
I am attempting to setup the HP AMS or Agentless Management Service on my first Rockstor install. I have downloaded the HP management pack for CentOS 7.x / RHEL7 as I believe that is the closest to what Rockstor uses. I am getting a generic error that the service is failing to start. Without this service I cannot monitor a large part of the hardware health with the HP iLO enterprise module that I have in my server.
Detailed step by step instructions to reproduce the problem
My server is an HP Proliant DL380e Gen8 and I have attempted to install an older version from the hpe support repo, the newest version from the hpe repo and the current recommended version from HPE’s support site. I believe that the error is related to a missing component or service due to the appliance nature of Rockstor. I am not sure where to look to resolve this. Can you please help?
When the service attempts to start it gives the following error.
[root@nas-02 sysconfig]# systemctl start hp-ams.service
Job for hp-ams.service failed because a fatal signal was delivered causing the control process to dump core. See “systemctl status hp-ams.service” and “journalctl -xe” for details.
systemctl status hp-ams.service
● hp-ams.service - HP Agentless Management Service daemon
Loaded: loaded (/usr/lib/systemd/system/hp-ams.service; enabled; vendor preset: disabled)
Active: failed (Result: start-limit) since Tue 2017-08-01 10:26:08 EDT; 17s ago
Process: 28653 ExecStart=/sbin/amsHelper -f $HPAMS_OPTIONS (code=dumped, signal=SEGV)
Main PID: 28653 (code=dumped, signal=SEGV)
Aug 01 10:26:08 nas-02 systemd[1]: Failed to start HP Agentless Management Service daemon.
Aug 01 10:26:08 nas-02 systemd[1]: Unit hp-ams.service entered failed state.
Aug 01 10:26:08 nas-02 systemd[1]: hp-ams.service failed.
Aug 01 10:26:08 nas-02 systemd[1]: hp-ams.service holdoff time over, scheduling restart.
Aug 01 10:26:08 nas-02 systemd[1]: start request repeated too quickly for hp-ams.service
Aug 01 10:26:08 nas-02 systemd[1]: Failed to start HP Agentless Management Service daemon.
Aug 01 10:26:08 nas-02 systemd[1]: Unit hp-ams.service entered failed state.
Aug 01 10:26:08 nas-02 systemd[1]: hp-ams.service failed.
Web-UI screenshot
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Error Traceback provided on the Web-UI
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