New install, Web GUI there but non responsive

Support
1

Hi, I’ve got a new install that is giving me problems.
Hardware:
HP HomeMediaServer EX470 upgraded CPU to AMD LE1640 which is an Athlon64 processor
Boot disk is an 80gig Intel SATA SSD 2.5"
4 Gig of RAM
and (3) 2 Gig HDD data drives

it installed, was working, no data is on the system that I care about. I was able to access things fine via my home network. Attempted to copy a file to the SAMBA share and things locked up.

I am looking to use this as a second hardware backup to another NAS that I own to provide some backup redundancy as we all know shix happens.

Presently at RockStor 3.8.15-) on Linux 4.6.elrepo.x86_64
I just paid for a one year subscription to the updates

I can access the PC directly using the shell interface via a monitor on the PC and a keyboard plugged into it. It seems to be fully responsive. I can log in to root, and issue commands etc… although I don’t know much about what I’m doing.

I have logged in many times via the Web UI and it opens to the main dashboard screen. Once there it asks if I’d like to activate stable updates. I choose yes and it just sits with a spinning logo for many minutes until it ultimately gives me this error :slight_smile:

Houston we have a problem.
Unknown internal error doing POST to /api/commands/update-check

Also If I attempt to make a change that I assume is committing a change (i.e. turn on a service or something like that) to a configuration database, the system becomes unresponsive from the GUI perspective and I can no longer get it to respond.
When this occurs, I am able to log in to root on the machine itself and execute a reboot. This enables the Web UI again but same occurs if I try to make a configuration change.

open to ideas, cant get anything to work. SAMBA service is off, It boots fine but then becomes unresponsive if I try to update or if I try to edit a service or setting.

Thanks, Dan

2

those are 2 T drives. BTW

3

@2fatdogs welcome to the Rockstor community.

Can you look at the output of these two commands in your ssh console?
systemctl status -l rockstor-pre rockstor-bootstrap Rockstor (might be overkill, but …)

and also see whether the main rockstor log give any clues with:
tail -n 200 /opt/rockstor/var/log/rockstor.log

4

Here is the first one.

systemctl status -l rockstor-pre rockstor-bootstrap Rockstor

last login: Wed Feb 10 15:33:18 2021
[root@rockstor ~]# systemctl status -l rockstor-pre rockstor bootstrap Rockstor
● rockstor-pre.service - Tasks required prior to starting Rockstor
Loaded: loaded (/etc/systemd/system/rockstor-pre.service; enabled; vendor pre set: disabled)
Active: active (exited) since Wed 2021-02-10 16:23:47 CST; 4min 31s ago
Main PID: 2780 (code=exited, status=0/SUCCESS)
CGroup: /system.slice/rockstor-pre.service

Feb 10 16:23:42 rockstor initrock[2780]: 2021-02-10 16:23:42,614: system timezon e = America/Chicago
Feb 10 16:23:42 rockstor initrock[2780]: 2021-02-10 16:23:42,616: Updating sshd_ config
Feb 10 16:23:42 rockstor initrock[2780]: 2021-02-10 16:23:42,619: sshd_config al ready has the updates. Leaving it unchanged.
Feb 10 16:23:42 rockstor initrock[2780]: 2021-02-10 16:23:42,619: Running prepdb …
Feb 10 16:23:44 rockstor initrock[2780]: 2021-02-10 16:23:44,369: stopping firew alld…
Feb 10 16:23:44 rockstor initrock[2780]: 2021-02-10 16:23:44,548: firewalld stop ped and disabled
Feb 10 16:23:44 rockstor initrock[2780]: 2021-02-10 16:23:44,779: Registered tas k: fs.btrfs.start_balance
Feb 10 16:23:47 rockstor initrock[2780]: 2021-02-10 16:23:47,300: rockstor servi ce looks correct. Not updating.
Feb 10 16:23:47 rockstor initrock[2780]: 2021-02-10 16:23:47,302: rockstor-boots trap.service looks correct. Not updating.
Feb 10 16:23:47 rockstor systemd[1]: Started Tasks required prior to starting Ro ckstor.

● rockstor.service - RockStor startup script
Loaded: loaded (/etc/systemd/system/rockstor.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2021-02-10 16:23:47 CST; 4min 31s ago
Main PID: 5384 (supervisord)
CGroup: /system.slice/rockstor.service
├─5384 /usr/bin/python /opt/rockstor/bin/supervisord -c /opt/rockstor /etc/supervisord.conf
├─5627 nginx: master process /usr/sbin/nginx -c /opt/rockstor/etc/ngi nx/nginx.con
├─5628 /usr/bin/python /opt/rockstor/bin/gunicorn --bind=127.0.0.1:80 00 --pid=/run/gunicorn.pid --workers=2 --log-file=/opt/rockstor/var/log/gunicorn .log --pythonpath=/opt/rockstor/src/rockstor --settings=settings --timeout=120 - -graceful-timeout=120 wsgi:application
├─5631 /usr/bin/python /opt/rockstor/bin/data-collector
├─5636 /usr/bin/python2.7 /opt/rockstor/bin/django ztaskd --noreload --replayfailed -f /opt/rockstor/var/log/ztask.log
├─5642 nginx: worker process
├─5643 nginx: worker process
├─5846 /usr/bin/python /opt/rockstor/bin/gunicorn --bind=127.0.0.1:80 00 --pid=/run/gunicorn.pid --workers=2 --log-file=/opt/rockstor/var/log/gunicorn .log --pythonpath=/opt/rockstor/src/rockstor --settings=settings --timeout=120 - -graceful-timeout=120 wsgi:application
└─5847 /usr/bin/python /opt/rockstor/bin/gunicorn --bind=127.0.0.1:80 00 --pid=/run/gunicorn.pid --workers=2 --log-file=/opt/rockstor/var/log/gunicorn .log --pythonpath=/opt/rockstor/src/rockstor --settings=settings --timeout=120 - -graceful-timeout=120 wsgi:application

Feb 10 16:23:48 rockstor supervisord[5384]: 2021-02-10 16:23:48,432 CRIT Server ‘unix_http_server’ running without any HTTP authentication checking
Feb 10 16:23:48 rockstor supervisord[5384]: 2021-02-10 16:23:48,432 INFO supervi sord started with pid 5384
Feb 10 16:23:49 rockstor supervisord[5384]: 2021-02-10 16:23:49,435 INFO spawned : ‘nginx’ with pid 5627
Feb 10 16:23:49 rockstor supervisord[5384]: 2021-02-10 16:23:49,451 INFO spawned : ‘gunicorn’ with pid 5628
Feb 10 16:23:49 rockstor supervisord[5384]: 2021-02-10 16:23:49,474 INFO spawned : ‘data-collector’ with pid 5631
Feb 10 16:23:49 rockstor supervisord[5384]: 2021-02-10 16:23:49,494 INFO spawned : ‘ztask-daemon’ with pid 5636
Feb 10 16:23:51 rockstor supervisord[5384]: 2021-02-10 16:23:51,528 INFO success : data-collector entered RUNNING state, process has stayed up for > than 2 secon ds (startsecs)
Feb 10 16:23:51 rockstor supervisord[5384]: 2021-02-10 16:23:51,529 INFO success : ztask-daemon entered RUNNING state, process has stayed up for > than 2 seconds (startsecs)
Feb 10 16:23:54 rockstor supervisord[5384]: 2021-02-10 16:23:54,533 INFO success : nginx entered RUNNING state, process has stayed up for > than 5 seconds (start secs)
Feb 10 16:23:54 rockstor supervisord[5384]: 2021-02-10 16:23:54,534 INFO success : gunicorn entered RUNNING state, process has stayed up for > than 5 seconds (st artsecs)

● bootstrap.service
Loaded: not-found (Reason: No such file or directory)
Active: inactive (dead)

● Rockstor.service
Loaded: not-found (Reason: No such file or directory)
Active: inactive (dead)
[root@rockstor ~]#

5

Here is the second one in parts due to post size limit:

[root@rockstor ~]# tail -n 200 /opt/rockstor/var/log/rockstor.log
r = adapter.send(request, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/adapters.py”, line 215, in send
raise Timeout(e)
Timeout: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)
[10/Feb/2021 15:06:12] DEBUG [storageadmin.util:48] Current Rockstor version: 3.8.15-0
[10/Feb/2021 15:06:12] ERROR [smart_manager.data_collector:723] failed to update Rock-on metadata. low-level exception: 500 Server Error: INTERNAL SERVER ERROR
[10/Feb/2021 15:09:14] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:09:17] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:14:11] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:14:22] ERROR [storageadmin.util:43] Error while processing remote metastore at http://rockstor.com/rockons/root.json. Lower level exception: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)
[10/Feb/2021 15:14:22] ERROR [storageadmin.util:47] exception: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/rest_framework_custom/generic_view.py”, line 40, in _handle_exception
yield
File “/opt/rockstor/src/rockstor/storageadmin/views/rockon.py”, line 380, in _get_available
response = requests.get(remote_root, timeout=10)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 55, in get
return request(‘get’, url, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 44, in request
return session.request(method=method, url=url, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 279, in request
resp = self.send(prep, stream=stream, timeout=timeout, verify=verify, cert=cert, proxies=proxies)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 374, in send
r = adapter.send(request, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/adapters.py”, line 215, in send
raise Timeout(e)
Timeout: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)
[10/Feb/2021 15:14:22] DEBUG [storageadmin.util:48] Current Rockstor version: 3.8.15-0
[10/Feb/2021 15:14:22] ERROR [smart_manager.data_collector:723] failed to update Rock-on metadata. low-level exception: 500 Server Error: INTERNAL SERVER ERROR
[10/Feb/2021 15:15:16] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:16:18] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

6

Part 2 of post
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:17:21] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:18:24] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:19:26] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:20:28] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:21:30] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:22:33] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:23:35] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:24:38] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:25:40] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:26:43] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:27:45] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:28:47] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:29:50] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:30:52] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state
do.name, do.smart_options)
File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available
[SMART, ‘–info’] + get_dev_options(device, custom_options))
File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]
[10/Feb/2021 15:33:53] DEBUG [smart_manager.data_collector:808] Listening on port http://127.0.0.1:8080 and on port 10843 (flash policy server)
[10/Feb/2021 16:23:53] DEBUG [smart_manager.data_collector:808] Listening on port http://127.0.0.1:8080 and on port 10843 (flash policy server)
[10/Feb/2021 16:23:57] DEBUG [storageadmin.views.command:152] Bootstrap operations completed
[root@rockstor ~]# ^C
[root@rockstor ~]#
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/adapters.py”, line 215, in send
raise Timeout(e)
Timeout: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)
[10/Feb/2021 15:06:12] DEBUG [storageadmin.util:48] Current Rockstor version: 3.8.15-0

7

part 3
10/Feb/2021 15:06:12] ERROR [smart_manager.data_collector:723] failed to update Rock-on metadata. low-level exception: 500 Server Error: INTERNAL SERVER ERROR

[root@rockstor ~]# [root@rockstor ~]# tail -n 200 /opt/rockstor/var/log/rockstor.log

-bash: [root@rockstor: command not found

[root@rockstor ~]# r = adapter.send(request, **kwargs)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/adapters.py”, line 215, in send

-bash: File: command not found

[root@rockstor ~]# raise Timeout(e)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# Timeout: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# [10/Feb/2021 15:06:12] DEBUG [storageadmin.util:48] Current Rockstor version: 3.8.15-0

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# [10/Feb/2021 15:06:12] ERROR [smart_manager.data_collector:723] failed to update Rock-on metadata. low-level exception: 500 Server Error: INTERNAL SERVER ERROR

stem/osi.py", lin-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# [10/Feb/2021 15:09:14] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

/-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

*-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:09:17] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

d-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:14:11] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

g-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:14:22] ERROR [storageadmin.util:43] Error while processing remote metastore at http://rockstor.com/rockons/root.json. Lower level exception: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# [10/Feb/2021 15:14:22] ERROR [storageadmin.util:47] exception: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)

=-bash: syntax error near unexpected token `(’

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/rest_framework_custom/generic_view.py”, line 40, in _handle_exception

C-bash: File: command not found

[root@rockstor ~]# yield

-bash: yield: command not found

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/rockon.py”, line 380, in _get_available

-bash: File: command not found

[root@rockstor ~]# response = requests.get(remote_root, timeout=10)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 55, in get

-bash: File: command not found

[root@rockstor ~]# return request(‘get’, url, **kwargs)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 44, in request

-bash: File: command not found

[root@rockstor ~]# return session.request(method=method, url=url, **kwargs)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 279, in request

-bash: File: command not found

[root@rockstor ~]# resp = self.send(prep, stream=stream, timeout=timeout, verify=verify, cert=cert, proxies=proxies)

-bash: syntax error near unexpected token `(’

2-13, Bruce Allen, Christian Franke, www.smartmontools.org’[root@rockstor ~]# File “/s.py”, line 374, in sendts-1.1.0-py2.7.egg/requests/session

-bash: File: command not found

[root@rockstor ~]# r = adapter.send(request, **kwargs)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/adapters.py”, line 215, in send

stderr = [’’-bash: File: command not found

[root@rockstor ~]# raise Timeout(e)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# Timeout: HTTPConnectionPool(host=‘rockstor.com’, port=80): Request timed out. (timeout=10)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# [10/Feb/2021 15:14:22] DEBUG [storageadmin.util:48] Current Rockstor version: 3.8.15-0

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# [10/Feb/2021 15:14:22] ERROR [smart_manager.data_collector:723] failed to update Rock-on metadata. low-level exception: 500 Server Error: INTERNAL SERVER ERROR

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# [10/Feb/2021 15:15:16] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:16:18] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:17:21] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:18:24] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:19:26] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

lin-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:20:28] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:21:30] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:22:33] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

m-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:23:35] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# CommandException: Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: CommandException:: command not found

[root@rockstor ~]# [10/Feb/2021 15:24:38] ERROR [storageadmin.views.disk:255] Error running a command. cmd = [’/usr/sbin/smartctl’, ‘–info’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0’]. rc = 1. stdout = [‘smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.6.0-1.el7.elrepo.x86_64] (local build)’, ‘Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org’, ‘’, ‘/dev/disk/by-id/usb-PNY_USB_2.0_FD_0164520F30114D9F-0:0: Unknown USB bridge [0x154b:0x6545 (0x200)]’, ‘Please specify device type with the -d option.’, ‘’, ‘Use smartctl -h to get a usage summary’, ‘’, ‘’]. stderr = [’’]

-bash: [10/Feb/2021: No such file or directory

[root@rockstor ~]# Traceback (most recent call last):

-bash: syntax error near unexpected token `most’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/storageadmin/views/disk.py”, line 253, in _update_disk_state

-bash: File: command not found

[root@rockstor ~]# do.name, do.smart_options)

-bash: syntax error near unexpected token `)’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/smart.py”, line 311, in available

-0:0’]. rc = 1. stdout = ['smartctl -bash: File: command not found

[root@rockstor ~]# [SMART, ‘–info’] + get_dev_options(device, custom_options))

-bash: syntax error near unexpected token `(’

[root@rockstor ~]# File “/opt/rockstor/src/rockstor/system/osi.py”, line 104, in run_command

-bash: File: command not found

[root@rockstor ~]# raise CommandException(cmd, out, err, rc)

-bash: syntax error near unexpected token `(’

8

That is A LOT!!! do you want me to continue? this is about a third of it.
–Dan

9

I don’t have an answer for you what the root cause might be, unfortunately. I suspect @phillxnet could possibly provide better ideas on the analysis front.
And I think you don’t need to post more of the log. I am wondering do you also have a USB stick plugged into that machine, quite of that log looks like it’s not recognizing that device … not because it’s broken, but since this initially installed rockstor version is fairly old it’s not necessarily recognized by the Smartmontools (new Rockstor version 4 on OpenSUSE is on the way) …I am wondering whether other (Cent)OS updates have interfered with you installation (could you run yum history, I am curious whether there is a long list of updates that were installed).

1 Like
10

Thank you for your response. Yes, I believe the Install 8 gig flash drive may still be plugged in to the back of the machine.
My thoughts. Reinstall fresh with newest version. I just paid for a year of updates. I’m guessing the new install will change my appliance ID. I suppose we’ll figure that out. I’ve got nothing to lose by doing a clean install. But I don’t know what happened to the existing install. Hope it doesn’t repeat.

I’ll give it a try.

11

@2fatdogs Welcome to the Rockstor community.
Re:

This is a very old version released on 3rd November 2016 (over 4 years ago):

and although it should update to latest on our now legacy CentOS, which is 3.9.2-57, it could take a long time, and I suspect when you tried, due to the hundreds of MB of download and consequent install the Web-UI timed out which could have been the cause of:

Did you try the much newer 3.9.1-0 ISO as this was released July 2017:

Still way old but more likely to update successfully to the latest.

But ideally, at this point, you would be best advised to build your own Release candidate installer for our new 4 release. This will, once build, have all pending upstream updates pre-installed. Plus we are now ‘Built on openSUSE’ Leap 15.2 which is the future of the project. We no longer release updates, testing or stable, for our now legacy CentOS variant.

So in short 'What @Hooverdan said and:

Agreed. And I’d take the extra step of jumping on Rocksor 4 as we are nearly there. It’s well worth the current hurdle of having to build your own installer:

And Re:

Just visit:
https://appman.rockstor.com/
and edit your Appliance ID and you will have transitioned your Stable subscription to the new Appliance ID, with immediate effect. But the Appliance ID will only be different if you change the motherboard; except with a select few motherboards.

Hope that helps.

3 Likes