Share with name: 4 does not exist

[shahnawaz_azam]

[Please complete the below template with details of the problem reported on your Web-UI. Be as detailed as possible. Community members, including developers, shall try and help. Thanks for your time in reporting this issue! We recommend purchasing commercial support for expedited support directly from the developers.]

Brief description of the problem

[When I click on a share I am receiving message copied below]

Detailed step by step instructions to reproduce the problem

[Click on Storage → Share, further click on share name]

Web-UI screenshot

[

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Error Traceback provided on the Web-UI

Traceback (most recent call last): File "/opt/rockstor/src/rockstor/storageadmin/views/snapshot.py", line 44, in get_queryset share = Share.objects.get(id=self.kwargs['sid']) File "/opt/rockstor/eggs/Django-1.8.16-py2.7.egg/django/db/models/manager.py", line 127, in manager_method return getattr(self.get_queryset(), name)(*args, **kwargs) File "/opt/rockstor/eggs/Django-1.8.16-py2.7.egg/django/db/models/query.py", line 334, in get self.model._meta.object_name DoesNotExist: Share matching query does not exist.

[phillxnet (Philip Guyton)]

@shahnawaz_azam Hello again.

This could be another case like your previous report:

Share with name: 6 does not exist

When I click on any share, I receive following trace back. Please help. Traceback (most recent call last): File “/opt/rockstor/src/rockstor/storageadmin/views/snapshot.py”, line 44, in get_queryset share = Share.objects.get(id=self.kwargs[‘sid’]) File “/opt/rockstor/eggs/Django-1.8.16-py2.7.egg/django/db/models/manager.py”, line 127, in manager_method return getattr(self.get_queryset(), name)(*args, **kwargs) File “/opt/rockstor/eggs/Django-1.8.16-py2.7.egg/django/db/models/query.p…

Please seem my response to you on that thread:

Share with name: 6 does not exist

@shahnawaz_azam Welcome to the Rockstor community. This can happen directly after a recent update and if you refresh your browser it should resolve itself. We changed how these links work and if one part of the system has taken effect and the other not then this link type error can result. If the browser trick doesn’t help then try rebooting the Rockstor system. Hope that helps and let us know how you get on.

Hope that helps and let us know if the problem persists the same advise.