@nandor As @Flox intimated:
the plan is to have our next ISO be an image based installer with openSUSE Leap 15.1 as it’s base. I’m working on the automated systems leading up to this as my current task as it goes. All taking longer than expected but we are heading in the right direction.
Yes poor show on our part. Apologies there, we are in some what of a transition with all of our backend infrastructure and that’s put an additional strain on things. But we are nearly there and should then have a better arrangement to be able to spread such support queries across our number a little easier. We also have a ‘trial beta test system’ self service web app in final testing which should enable all stable subscribers to be able to self server on the re-install Appliance ID change that can happen. I believe you received an email from it with your most recent stable subscription (it asked you to ignore it as it is not yet canonical). It will be a relief all around to finally have this facility come into play, for both the obviously frustrated stable subscribers in need of it’s service and those responsible for such queries on the support side. Me and @Flox have done some initial testing and have just a little more to do before we can get this thing rolled out. This was my prior main focus as it goes. More news on this ‘self service’ Appliance ID Manager Web App once we have it through final testing. If you fancy you could sign up and see your 2 recent orders and their associated ‘computers’ within that interface. But any changes you make there are as yet ineffectual. Also note that we can’t yet ‘support’ that website as it’s still not yet final. So until it’s officially released I would discourage it’s use and as yet not all fresh subscribers are being enrolled. And as stated we have a planned appraisal of it’s release readiness in the near future. If you have any questions or suggestions for this facility, if you end up having a look, then do please private message me with those suggestions / your experience. But note that as @Flox has worked with me in it’s preparation I’d like to invite @Flox into that discussion. I would also like to ask that you not publish it’s url just yet as I’m not sure it could, in it’s current test form, handle the potential onslaught of all prior Rockstor subscribers logging in to have a look.
So I’m sharing these details in the interests of transparency with regard to Rockstor trying to get it’s act in more order. We are a small team in a rather busy period so I would request your indulgence for the time being. Again apologies for the rough rider on the subscription side. And thanks for helping to support Rockstor’s development.
I’ll pm you re your double/repeat subscription.
Hope that helps and glad you got going in the end.