Unable to remove YouTrack Official and shows like an Installation spinning wheel when I'm in Rock-ons

[Andyxaspikes]

Any ideas to stop this and re-install it?

Thank you!!!

[Hooverdan (Dan W.)]

@Andyxaspikes welcome to the community.

just a question on the sequence of the screenshots, so you’re getting the error first and when you close the pop-up, it continues to be stuck in installing?

Have you tried at the command line:

cd /opt/rockstor
poetry run delete-rockon 'YouTrack official'

and then reboot the system?
Once it comes back up you should be able to run the Rock-on Update and then redo the installation?

[Andyxaspikes]

Good morning,

thank you for the quick response!!! I tried that but it gave me a “Command not found: delete “

Still unable to remove because its constantly spinning as if it was installing…. But in the grayed out space at the bottom, it says unknown_error.

[Flox]

Hi @Andyxaspikes ,

Sorry for the typo, the command should be delete-rockon and not just delete. This is further detailed in our docs, in the “force uninstall of a Rock-on” section:

Rock-ons (Docker Plugins) — Rockstor documentation

Hope this helps,

[Hooverdan (Dan W.)]

@Flox thank you! I updated my original response with the correct command line. Not sure, how I missed that (typing with my eyes closed or something).

[Andyxaspikes]

Thank you!!! Im getting a No Rock-On named YouTrack official was found in the database.

[Flox]

Make sure to include the quotes as in @Hooverdan’s instructions .

[Hooverdan (Dan W.)]

Also, I believe it’s case sensitive, so Upper case Y and T in YouTrack and lower case official