I have a new installation, still a 3.9.2 version but fully updated, where “SAMBA service” can not start!
Makes errors linke:
Houston, we’ve had a problem.
Failed to start samba due to a system error: Error running a command. cmd = /usr/bin/systemctl start smb. rc = 1. stdout = [’’]. stderr = [‘Job for smb.service failed. See “systemctl status smb.service” and “journalctl -xe” for details.’, ‘’]
Traceback (most recent call last):
File “/opt/rockstor/src/rockstor/smart_manager/views/samba_service.py”, line 123, in post
File “/opt/rockstor/src/rockstor/system/services.py”, line 77, in systemctl
return run_command([SYSTEMCTL_BIN, switch, service_name], log=True)
File “/opt/rockstor/src/rockstor/system/osi.py”, line 176, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = /usr/bin/systemctl start smb. rc = 1. stdout = [’’]. stderr = [‘Job for smb.service failed. See “systemctl status smb.service” and “journalctl -xe” for details.’, ‘’]
Does some have any idea?
How can i re-instal SAMBA?
@haf Welcome to the Rockstor community and thanks for transferring this conversation to the forum from support email.
As per the error message:
systemctl status smb.service
Could you post the output of those 2 commands, run as root, on the Rockstor instance.
yum info rockstor
to pin down the revision of 3.9.2 (you are likely on the last in that run though which was 3.9.2-57):
But we need that output to confirm the exact version installed.
@Flox Sorry to tag you on this as I know you are super busy but you’ve also successfully narrowed down a number of these samba start issues in the past. In a prior support email thread with @haf I’ve sighted the following threads here on the forum:
Forum posts to check out are for example:
As a start. Each thread in turn links to others that may help.
So with the output of those 3 commands we should be able to get you up and running as there are only really a couple of known issues and many folks are otherwise using the samba feature on both our older 3 and newer 4 varaints.
Hope that helps and thanks again for the report here.