Unable to start Samba Service : samba_service.py", line 123

[haf]

Hello all,
I have a new installation, still a 3.9.2 version but fully updated, where “SAMBA service” can not start!

Makes errors linke:

Houston, we’ve had a problem.
Failed to start samba due to a system error: Error running a command. cmd = /usr/bin/systemctl start smb. rc = 1. stdout = [’’]. stderr = [‘Job for smb.service failed. See “systemctl status smb.service” and “journalctl -xe” for details.’, ‘’]

        Traceback (most recent call last):

File “/opt/rockstor/src/rockstor/smart_manager/views/samba_service.py”, line 123, in post
systemctl(“smb”, command)
File “/opt/rockstor/src/rockstor/system/services.py”, line 77, in systemctl
return run_command([SYSTEMCTL_BIN, switch, service_name], log=True)
File “/opt/rockstor/src/rockstor/system/osi.py”, line 176, in run_command
raise CommandException(cmd, out, err, rc)
CommandException: Error running a command. cmd = /usr/bin/systemctl start smb. rc = 1. stdout = [’’]. stderr = [‘Job for smb.service failed. See “systemctl status smb.service” and “journalctl -xe” for details.’, ‘’]

Does some have any idea?
How can i re-instal SAMBA?

MiH

[phillxnet (Philip Guyton)]

@haf Welcome to the Rockstor community and thanks for transferring this conversation to the forum from support email.

As per the error message:

@haf

See “systemctl status smb.service” and “journalctl -xe” for details.

i.e.:

systemctl status smb.service

and

journalctl -xe

Could you post the output of those 2 commands, run as root, on the Rockstor instance.
Also

yum info rockstor

to pin down the revision of 3.9.2 (you are likely on the last in that run though which was 3.9.2-57):

3.9.2-# Stable Channel Changelog

3.9.2-57 Merged 19th April 2020 Released 25th April 2020 We are now starting to move back to our older, hopefully more robust model of releasing first into our testing channel updates and then into stable if no ‘worries’ were reported. But during our transition as part of the ‘Built on openSUSE’ endeavour we only have an openSUSE based testing channel. But as we move closer to achieving feature parity with our current stable updates channel, which is based on CentOS, we can hopefully soon desi…

But we need that output to confirm the exact version installed.

@Flox Sorry to tag you on this as I know you are super busy but you’ve also successfully narrowed down a number of these samba start issues in the past. In a prior support email thread with @haf I’ve sighted the following threads here on the forum:

Forum posts to check out are for example:

Samba fails to start on fresh install 3.9.1-16

Hello again @Flox . As i was gathering all the logs as requested, i accidentally found a way to make sure it works, at least if you’ve never used samba before upgrading. Samba did start fine from he terminal before i let rockstor touch it after reinstalling. That got me thinking about what you said about the “Set the Workgroup in the wrench”. This time, before attempting to start samba, i went to the wrench and typed in my workgroup: Samba fired up just fine. Thinking this was a fluke, i set …

Failed to start samba after update

Thanks for the additional information. It appears the latest samba version did install correclty, yet nmb seems to still look for Samba 4.4.4. As I result, I would first restart your machine to reload everythin, as it always prove useful after so many updates. I would then guide you towards the excellent troubleshooting that @Haioken did in the thread I linked above (and pasted below): In particular, it started with: systemctl status nmb.service journalctl -u nmb.service systemctl status s…

As a start. Each thread in turn links to others that may help.

So with the output of those 3 commands we should be able to get you up and running as there are only really a couple of known issues and many folks are otherwise using the samba feature on both our older 3 and newer 4 varaints.

Hope that helps and thanks again for the report here.