Unknown client error

[oy_delovoy (Andrey)]

Brief description of the problem

Errors without description

Detailed step by step instructions to reproduce the problem

1. When you open this folder in the web interface, this error appears: Unknown client error doing a GET to /api/shares/2.Documents/snapshots?page=1&format=json&page_size=5000&count=&snap_type=
2. When you try to delete this folder, this error appears: Unknown client error doing a DELETE to /api/shares/2.Documents

Web-UI screenshot

1. 
2. 

[phillxnet (Philip Guyton)]

@oy_delovoy Hello gain.

This is a super old version of Rockstor. 3.9.1-0 was released 3 years ago. You could try for an update on either channel to see if it resolves this issue. But our CentOS based testing channel will only move you around 4 month newer. But our CentOS stable channel ended at 3.9.2-57 April this year 2020:

3.9.2-# Stable Channel Changelog

3.9.2-57 Merged 19th April 2020 Released 25th April 2020 We are now starting to move back to our older, hopefully more robust model of releasing first into our testing channel updates and then into stable if no ‘worries’ were reported. But during our transition as part of the ‘Built on openSUSE’ endeavour we only have an openSUSE based testing channel. But as we move closer to achieving feature parity with our current stable updates channel, which is based on CentOS, we can hopefully soon desi…

There is also a new ‘Built on openSUSE’ testing channel based on a server install of Leap 15.2:

BETA "Built on openSUSE" Testing Channel Changelog

I am delighted, and somewhat relieved, to finally announce after more than 2 years of transition from our CentOS base, our first BETA release within our “Built on openSUSE” only testing channel. We are, as yet, not quite at feature parity with our prior CentOS variant (Stable Channel) but getting very close. The intention is to finally offer a Stable Channel rpm for our “Built on openSUSE” rpms once we have this final beta testing phase completed successfully. As always there are wrinkles and o…

Which was last release around 2 weeks ago as 3.9.2-60 and is nearing our next stable release:

BETA "Built on openSUSE" Testing Channel Changelog

I am delighted, and somewhat relieved, to finally announce after more than 2 years of transition from our CentOS base, our first BETA release within our “Built on openSUSE” only testing channel. We are, as yet, not quite at feature parity with our prior CentOS variant (Stable Channel) but getting very close. The intention is to finally offer a Stable Channel rpm for our “Built on openSUSE” rpms once we have this final beta testing phase completed successfully. As always there are wrinkles and o…

You may well have an underlying problem, rather than a bug here, but the newer Rockstor versions, specifically the CentOS based Stable channel or the now newer ‘Built on openSUSE’ testing channel versions will be far more able to help you in that regard than this now very old version. Or it may be that your system drive has become corrupt/failing. But an update attempt or re-install may help to bring such issues to light anyway.

It would also help forum folk for your to provide a rough outline of your systems setup with regard to attached disks and the like. One command that may help here is:

btrfs fi show

So pasting the output of this command here may also guide others to chipping in with suggestions to narrow down what’s happened here. To me it looks like the indicated api paths are a little strange, unless you have a share called “2.Documents” but then this entire path was changed a couple of years ago in the code so again a newer code version would be advised.

Hope that helps.